HR Resolutions: How to make technology support HR in 2025
Is technology set to drive you forward this year, or will it hold you back? Are you ready to accept the challenge or does the thought of even downloading an app put you in a spin?
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Is technology set to drive you forward this year, or will it hold you back? Are you ready to accept the challenge or does the thought of even downloading an app put you in a spin?
In the first webinar of the year from The HR World, Claire Webber-Powell – People Director, Outdoor and Cycle Concepts Ltd, Annabel Roberts – Head of HR, Centric HR and Kameshwari Rao – Chief People Officer, Publicis Sapient, discussed their approach to technology and how HR can take advantage of what’s out there and what’s to come.
Drawing from their different perspectives – diverse organisation and challenges – it emerged that technology certain hold a great deal of potential for the function. From the discussion it seems that the hype and excitement around AI has tempered a little, resulting in a more practical and down-to-earth view on the selection and implementation of technology. There’s clearly consideration of both the message and the audience when deciding what technology should be exploited and Claire Webber-Powell described some imaginative and thorough ways of ensuring technology investment had the impact required.
Technology is undoubtedly important and retains the potential for making efficiencies for HR functions. Not all employers have exploited the possibilities but technology isn’t the answer in every case. Person to person communication is still important and necessary, even if this sometimes lends itself to a more blended approaching when communicating across an entire diverse workforce.
The webinar is packed full of value and ideas which every HR department should take note of. It includes thoughts on:
- Does your technology need attention or is the HR agenda changing and making new demands?
- Is AI still a hot ticket?
- Can automation drive greater efficiency?
- How can great technology drive a great HR strategy?
Watch this webinar to hear from the experts, learn from other HR professionals and share your challenges.
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About Factorial HR
Factorial is one of the world’s leading HR software solutions for small and medium-sized businesses, trusted by over 12,000 clients in 95+ countries. Their platform simplifies HR by automating administrative tasks like time tracking, talent management, recruitment, expenses, and more — helping businesses focus on what matters most: their people.
Founded in Barcelona in 2016, Factorial quickly rose to success by addressing a universal business challenge: eliminating time-consuming manual tasks. By 2022, they became a Unicorn, driven by their commitment to empowering companies with intuitive and scalable HR solutions that allow them to focus on what matters most – their people.
Speakers
Claire Webber-Powell: People Director, Outdoor and Cycle Concepts Ltd
Claire is an accomplished People Director with extensive experience in leading HR teams across a wide range of functions, including internal communications, learning and development (L&D), employee relations (ER), and operations. She is known for delivering pragmatic, solution-oriented strategies that drive organisational success. Claire’s career spans multiple industries and geographies, including the UK, US, and Australia. Since April 2020, she has served as People Director at Outdoor and Cycle Concepts Ltd (O&CC), where she leads HR initiatives for several iconic brands, including Cotswold Outdoors, Runners Need, and Snow + Rock.
Before joining O&CC, Claire was Head of HR at Lovehoney from 2017 to 2020, where she played a key role in supporting the company’s rapid expansion, contributing to its receipt of a Queen’s Award for Enterprise. At The Co-operative Legal Services (2014-2016), she led the people strategy through a period of significant transformation. Claire’s earlier roles include positions at Nutricia (2010-2012), Bidfood UK (2009-2010), and Sodexo (2016-2017), where she designed and implemented impactful organisational development programs and led strategic HR initiatives.
In addition to her corporate roles, Claire ran a successful consulting business from 2012 to 2016, advising major organisations such as Cisco, British Airways, and Allianz. She provided tailored services in leadership development, change management, and training, helping clients navigate complex people challenges and organisational transformations.
Claire’s career is defined by a passion for creating high-performance cultures, improving employee engagement, and aligning HR strategies with business goals. She is particularly dedicated to ensuring that systems and processes work seamlessly for all users, driving efficiency and effective outcomes across organisations. She also believes in the transformative power of being in the outdoors. She encourages others to embrace outdoor activities, recognising that fostering a healthy, active lifestyle not only benefits well-being but also delivers tangible business results through increased engagement and productivity.
Annabel Roberts: Head of HR, Centric HR
Annabel Roberts is an HR expert with over 25 years of experience, specializing in helping HR leaders and teams enhance their communication and leadership impact. As Head of HR at Centric HR, a proud partner of Factorial, she guides professionals in navigating complex workplace dynamics and embracing innovative HR technology solutions. Annabel’s work empowers HR teams to communicate effectively and leverage technology to drive success.
Kameshwari Rao: Chief People Officer, Publicis Sapient
Kameshwari Rao is the Chief People Officer at digital transformation company, Publicis Sapient and leads the People Success function (Human Resources) globally – Publicis Sapient employs over 20,000 people across the world. In her C-Suite position, Kameshwari is part of the company’s executive leadership team and is in charge of creating the strategic direction for the company’s global people agenda.
Since joining Publicis Sapient in 2001, Kams has made a significant contribution in creating a work environment that promotes diversity, equity, and inclusion, as well as building a distinct culture that prioritizes people’s mental health and happiness. She is also passionate about corporate social responsibility.
Prior to her role at Publicis Sapient, Kameshwari was a finance professional and was instrumental in bringing the first VC funding in India for a tech start up in the early 2000s. She later made the shift from finance to HR.
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Simon Kent: Head of Content, The HR World
Simon Kent has been a freelance journalist in the field of HR and the workplace for over 20 years. He cut his teeth travelling the country asking people what they did for a living for The Guardian and developing an interest in how work and employees are managed.
He has written extensively for the national press, business and professional publications dedicated to general and specific HR functions, taking in HR tech, pay and benefits, legal, training, recruitment and more. He has edited HR and public sector magazines, digging out the best stories and liaising with senior level personnel and high-profile public sector leaders to bring great content to readers.
He has written books, blogs, white papers, features, profile, case studies and more. He has chaired round tables and brought high quality coverage online to a diverse platforms as electronic media has evolved. He continues to be motivated to find the stories and subjects that matter most to readers and ensure they deliver value every time.
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