Tech 2020

As part of our Tech in 2020 series, Alan Bourne, Founder & CEO, Sova Assessment, says that linking the systems and processes together is key to delivering business outcomes

Recent stories have prophesied a bleak future for human workers. The Office for National Statistics has predicted that automation could replace 1.5 million jobs – however, the same was said about the internet. Rather than take jobs, it boosted employment, and today new technologies – including robotics process automation (RPA) – are set to do the same.

As part of a new series looking at the impact of tech in 2020, we spoke with Denise Willett from global employee engagement specialists Achievers to look at how the workforce can best manage the challenges ahead.